For Talent Managers:
First, please double-check if:
You've submitted your invoice.
The invoice includes all required details.
The expected payment date has passed (we pay within 30 days of receiving a correct invoice)
If everything checks out and the payment is still missing, email payments@wehype.com with:
A copy of the invoice.
The campaign name.
Creator name(s)
We'll get back to you as soon as possible.
For Creators:
Please check the following before reaching out:
Have you submitted a withdrawal request from your Wehype wallet?
Payments are only processed after a manual withdrawal is made on the platform.
Has the payment window passed?
We process payments within 30 days of a correct withdrawal request.
If both are confirmed and you still haven’t received your payment, email payments@wehype.com with:
The campaign name
Your creator name (as listed on the platform)
We’ll look into it and get back to you as soon as possible.